Privacy Statement

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you make a purchase on OctaVape.com, we collect personal information you provide such as your name, shipping address, email address, and payment details as part of the buying and selling process.

 When you browse our website, we also automatically receive your device’s IP address to help us understand your browser and operating system.

With your permission, we may send you emails about new products, special offers, and updates related to our store.

SECTION 2 – CONSENT
How do you give your consent?
 By providing us with personal information to complete a transaction, verify your payment, arrange shipping, or request a return, you consent to our collection and use of that data for those specific purposes.

 If we ask for personal information for marketing or other purposes, we will ask for your explicit consent or provide an opt-out option.

How can you withdraw your consent?
 You may withdraw your consent at any time by contacting us at support@octavape.com.

SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – E-COMMERCE PLATFORM
Our website is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products. Shopify securely stores your data on protected servers with firewalls.
If you use a direct payment gateway, your payment information is encrypted and handled according to the Payment Card Industry Data Security Standard (PCI-DSS). Transaction data is retained only as long as necessary to complete your purchase and then deleted.
For more details, please review Shopify’s Terms of Service and Privacy Policy.

SECTION 5 – THIRD-PARTY SERVICES
Third-party providers we work with collect and use your data only as needed to provide their services to us. Some providers, like payment gateways, have their own privacy policies, which we encourage you to review.

Note that some third parties may operate in jurisdictions different from yours, and your data may be subject to those laws.

When redirected to third-party websites or apps, their privacy policies apply, not ours.

SECTION 6 – LINKS
Our site may contain links to external websites. We are not responsible for the privacy practices of other sites and encourage you to review their privacy policies.

SECTION 7 – ANALYTICS
We use Google Analytics to understand site traffic and user behavior to improve your experience.

We take reasonable measures to protect your personal information, including encryption via SSL and adherence to PCI-DSS standards. However, no internet transmission is 100% secure.

SECTION 9 – COOKIES
We use cookies to enhance your experience. Examples include:

You can choose to disable cookies in your browser, but some features may not function properly.

SECTION 10 – AGE OF CONSENT
By using our site, you confirm that you are at least the age of majority in your jurisdiction, or have consent from a guardian if you are a minor.

SECTION 11 – CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Statement from time to time. Changes take effect immediately upon posting. We encourage you to review it regularly. If our business changes ownership, your data may be transferred accordingly.

QUESTIONS AND CONTACT
For questions, access requests, corrections, or complaints regarding your personal information, please contact us at support@octavape.com.