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Octa Vape - Exclusive

FAQ

Where does OctaVape ship?

We currently ship only within the USA (all 50 states). We offer fast and discreet delivery.

How long does shipping take?

Orders typically take 2-5 business days for delivery, depending on your location. You’ll receive a tracking number once your order is shipped.

What if my vape is defective or DOA (Dead on Arrival)?

Contact our customer support within 48 hours of delivery with order details, and we’ll assist with a replacement or refund.

Do you offer wholesale/bulk orders?

Yes! for bulk purchases, email us at [wholesale@octavape.com] for special pricing.

Are CBD products legal?

Yes, our CBD and hemp products comply with the 2018 Farm Bill and contain less than 0.3% THC.

Do you offer discounts or promotions?

Yes! Check our website for weekly deals, holiday sales, and newsletter-exclusive discounts.

How do I track my order?

Once shipped, you’ll receive a tracking number via email. You can check the status on our website or the courier’s site.

Can I cancel or modify my order?

Orders can be canceled/modified within 1 hour of placement. Contact us immediately for assistance.